A previously commissioned mobile app was available on iOS devices only. The app required enhancements for deployment to other platforms, changes from static to real time data sources, fixes to push notifications, integration with proprietary apps to retrieve data (i.e. Development Applications and council databases for news and updates) forms automation and synchronisation within internal workflow systems.
Initiative Randwick City Council had previously commissioned a mobile application. Whilst it had seen moderate success, a significant number of improvements and optimisation had been identified.
The solution delivered an updated mobile app that was publicly available on Apple AppStore and Google Play and easily installed on iOS and Android devices across a wide range of Operating System versions.
The features of the enhanced app included:
The enhanced app delivered improved customer experience for mobile users: Real time information for Events, News, Waste and Development ApplicationsPush notifications for Events, Waste, DAs & able to track and comment on new DAsHourly Lifeguard reports and photos from Coogee, Clovelly and Maroubra BeachesFind news and events in your suburb and View interactive maps showing parks, pools, libraries and community facilitiesFind contact details for Council, your Ward Councillors and local Precinct.
Save time and money on council management
Building Digital Relationship with their community.