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solutions

Business Process
Automation

Streamline your business processes and enhance customer satisfaction with our BPA solutions.

Business Process Automation

Business Process Automation (BPA) is the use of technology to automate repetitive and manual tasks within an organization. It involves using software applications to streamline processes and improve efficiency, which can ultimately lead to cost savings and increased productivity. At Seers Digital, we offer BPA as a digital service to help businesses optimize their operations and reduce the burden of repetitive tasks on their workforce.

By automating processes, businesses can achieve greater accuracy, speed, and consistency. This can have a significant impact on customer satisfaction and can ultimately lead to increased profitability. Our BPA solutions are designed to integrate with existing business systems and can be customised to meet the unique needs of each organisation.

Our team of experts work closely with our clients to analyse their processes and identify areas where automation can provide the greatest benefit. We utilise a range of technologies, including robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to design and implement customized solutions that are tailored to the specific needs of each client.

Our BPA services can be used to automate a wide range of business processes, from simple tasks such as data entry and document processing to more complex workflows involving multiple systems and departments. By automating these tasks, businesses can free up their workforce to focus on more strategic and value-added activities, such as innovation and customer service.

Overall, our BPA services offer businesses a powerful tool for streamlining their operations and achieving greater efficiency. With our expertise and experience, we can help businesses to identify and automate the processes that will provide the greatest benefit, ultimately leading to increased profitability and customer satisfaction.

Automation is part of Digital Transformation

As businesses shift towards a digital-first world, creating value for customers and maintaining a competitive edge becomes increasingly important. This is where business process automation (BPA) plays a vital role in the overall digital transformation of an organisation. By reimagining how people, data, and processes integrate, BPA creates a more streamlined and efficient workflow, resulting in enhanced productivity and improved customer experiences. Seers Digital's BPA services enable organisations to leverage cutting-edge technology to automate their business processes and optimize their operations, ultimately driving growth and success in the digital age.

Benefits of Business Process Australia (BPA)

Automating business processes can help eradicate bottlenecks that waste valuable time and resources. This leads to better compliance, increased productivity, enhanced customer experiences, and improved performance. By streamlining operations and enhancing control, businesses can achieve higher efficiency levels and long-term growth.

Business Process Automations Principles & Some Benefits

1. Organisations can orchestrate, execute, and integrate processes with ease.

2. Processes are centralised with transparency while the underlying computing architecture remains intact.

3. Furthermore, it allows the organisation's business functions to logically integrate.By addressing human-centric activities, it minimises human error and intervention.

1.
Improved operational efficiency
2.
Reduction of human errors
3.
Customer-focused employees
Improved employee morale
4.
Enhanced customer service.
5.
Reduced cost.

BPA Statistics

19.6 billion

From 9.8 billion USD in 2020, it is expected to reach 19.6 billion USD by 2026.

97%

Most organisations (97%) believe that business process automation is crucial for digital transformation.

90%

of employees feel burdened with repetitive and boring tasks that can be easily automated.

67%

of companies use business process automation solutions that improve end-to-end visibility across different systems.
recent projects
Client success

Global Knowledge Management Solution and Intranet Replacement

Telstra
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view case study

Global Knowledge Management Solution and Intranet Replacement

Telstra
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DHA required rapid development and deployment of web portals in response to COVID-19 and the need to support agency in hundreds of remote locations.

Department of Home Affairs (DHA)
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Sharepoint Knowledge Management Portal

Australian Tax Office (ATO)
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NSW State Government agency had identified a number of improvements to streamline organisation wide processes.

Sydney Trains
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Online Transcript Portal An application that allows the judiciary and registry staff in all jurisdictions to access case files electronically.

Online Transcript Portal
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Electronic annotation and distribution of Case Files supports electronic court case file management

NSW Government
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Nursing Application Development

Prostate Cancer Foundation of Australia
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A customer payment portal streamlines accounts receivable by making it easier and more convenient for your customers to pay you. It saves you time and processing costs while you collect faster. It also helps make cash forecasting more accurate.

Customer Self-Service App - Payment Portal
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Construction information management technology enables tunnelling project to be built digitally and delivers project controls for Sydney Metro.

Construction information management technology
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Automation and digitisation of forms on-the-go leads to efficiency gains, better collaboration and information sharing for Goodman Group.

Automation and digitisation lead to efficiency gains
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Modern workforce apps lead to automation and efficiency onboarding contractors and employees and overall HR performance improvements at UGL.

Workforce automation and HR performance management
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Global mergers and acquisitions app drives significant growth, collaboration and better investment decisions across Amcor

Global mergers and acquisitions app drives significant growth
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Multi-experience mobile app enables citizens of Randwick City Council to view and track local news, development applications and lifeguard reports in real time.

Mobile application development
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DOWNLOAD
Download this free eBook and learn how to:
  • Innovations in automation technology,including task-based workflows, semantic automation, and RPA-plus platform
  • Advances in automation adoption, from CIOs to CSOs to HR
  • Strategies for automation optimisation, with step-by-step processes, things to watch out for, and the goals you should be setting
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